Our system updates the latest confirmation emails and shipping information in real time. After you place your order, you will receive an order confirmation email from us. If you do not find the email, please check your spam folder in your email. It's possible that the automatically generated confirmation email may have been mistakenly placed in the spam folder.
If you haven't received the confirmation email, please contact our support team via email at 'support@chicmatchy.com to have a new order confirmation email resent to you.
Note: If you have not received a response from our customer service team for a long period of time (24 hours on weekdays, 48 hours on weekends), please check your spam folder in your contact email. Your email server/provider may have mistakenly filtered our emails.
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